We're Here to Help You

We typically respond to general inquiries within 24 hours. Sales inquiries receive responses within 12 hours, and critical issues are addressed immediately during business hours (Mon-Fri 9AM-6PM IST).

Please include your account email, a detailed description of the issue, any error messages you've encountered, and steps you've already tried. Screenshots can also be very helpful for technical issues.

Yes! We provide dedicated support for bulk subscriptions and enterprise accounts. Contact our sales team at sales@ejournaling.com for personalized assistance and custom solutions.

Absolutely! For complex issues or detailed consultations, we can schedule a phone call. Simply mention this in your message or call us directly at +91 8851659597 during business hours.